The quality decides
EGK-Gesundheitskasse focuses on top quality in its insurance offering and service. But not only here: We also have high standards when it comes to the privacy of our customers, data security and the printing of brochures and flyers.
Awards and certificates
Comparis 2020/2021: Customer satisfaction and protection of privacy
For several years now, EGK-Gesundheitskasse has received a good grade from its insured members. In addition to overall satisfaction, the following quality criteria are assessed: Competence and commitment of the employees, satisfaction with the statements (clarity, speed and fairness of payments, etc.) as well as comprehensibility and clarity of the customer information.
EGK-Gesundheitskasse respects the privacy of its customers. Since 2016/2017, it has received the annual "No telemarketing" and "Ethical customer acquisition" awards. EGK is one of the few health insurers that does not work with brokers and call centres.
Data protection guaranteed
In the area of data protection and data security, we - like our customers - also have high standards. Every year, we therefore have ourselves certified for the secure data protection management system in accordance with Swiss data protection legislation. This gives our policyholders the confidence that their personal data will be handled responsibly.
The environment is also important to us
EGK-Gesundheitskasse is also aware of its responsibility towards the environment and the climate. It therefore also pays attention to sustainability and environmental friendliness when printing or sending out information materials:
With regard to the corresponding contributions, we make sure that projects in Switzerland are supported.
In 2019, for example, the printing of a premium collection supplement supported a forest reserve in the canton of Jura, which stores CO2 and promotes biodiversity.