
Benefits abroad
Whether you are on holiday or travelling – find out which costs abroad are covered by basic and supplementary insurance. For comprehensive cover, we recommend Allianz travel insurance.
Basic insurance
What does mandatory healthcare insurance cover in the event of an emergency abroad? The assumption of costs varies depending on which country you are travelling to.
Medical services are covered in an emergency with the European insurance card, which can be found on the back of the Swiss health insurance card. Basic insurance covers these benefits in the event of illness or accident in accordance with the provisions of the country in which you are staying.
Basic insurance pays a maximum of twice what the same treatment would cost in Switzerland. However, in countries where treatment costs are high (e.g. Canada, USA), it may be that only part of the costs is covered.
This is not covered by basic insurance. Our EGK-SUN supplementary insurance covers repatriation to Switzerland. These costs can also be covered by supplementary travel insurance.
Good to know:
- An emergency is deemed to have occurred if medical treatment is required and cannot be postponed until the patient returns to Switzerland.
- Mandatory healthcare insurance does not cover all costs abroad.
- EGK-SUN supplementary insurance covers additional costs.
EGK-SUN supplementary insurance with benefits abroad
In addition to basic insurance, EGK-SUN supplementary insurance covers the following emergency treatment abroad:
- Emergency transport up to CHF 100,000 per calendar year
- Transfer to the closest hospital on site
- Organisation of and coverage of costs for repatriation to Switzerland
- Care of accompanying minor children
- Return journey home in the event of illness or death of a close relative
- Search and rescue costs up to CHF 30,000
- For further benefits, see EGK ASSISTANCE, General Insurance Conditions in accordance with the Insurance Contract Act (AVB/VVG, German)
Note: EGK Assistance must be informed of every incident: Tel. +41 (0)44 283 3393

The right protection for your health
Your EGK customer advisor will help you to find the right insurance. With EGK-SUN supplementary insurance, you benefit from great services abroad.
Avoid double insurance

Tip from our client advisor:
“One of my passions is travelling. I enjoy discovering new cultures and getting to know people all over the world. That’s why it’s important to me that my customers can also enjoy carefree holidays.
In addition to your basic and supplementary insurance, I would like to recommend Allianz annual travel insurance. This will save you paying twice. Because you don't need any additional insurance from the travel provider, which is often selected by default.
Be sure to remove this option. Allianz’s annual travel insurance is the ideal solution for weekend trips, holidays and business trips.”
Valentina Preka, Lucerne agency
Travel insurance for you or your visitors from abroad
With travel insurance from Allianz Travel, we offer you individual comprehensive protection abroad and in Switzerland. You’ll also find the perfect travel insurance for your visitors from abroad.
Find the right travel insurance now:
The annual travel insurance for individuals, families and couples offers coverage for all your trips, including spontaneous short breaks and weekend trips.
- Emergency medical assistance
- Trip cancellation
- Trip interruption
- Trip delay
- Additional services tailored to your needs
Single-trip travel insurance protects you both before and during a specific trip – anywhere and anytime. In most cases, annual insurance is worthwhile.
- Emergency medical assistance
- Trip cancellation
- Trip interruption
- Trip delay
- Additional services tailored to your needs
“Medical expenses for visitors” insurance ensures your visitors from abroad have a safe stay and protects them against high costs in case of illness and accident.
- Assistance
- Search and rescue costs
- Medical expenses
- Selectable level of cover
Contact Allianz Travel:
You can reach the service centre by telephone +41 44 283 32 22 or by email.
Have you already taken out insurance with Allianz?
- Emergency: 24-hour emergency call centre
+41 44 202 00 00 - Insurance policy and file a claim: Allianz customer portal
FAQ
It’s worthwhile taking out annual insurance, as the premium for individual travel insurance is proportionally higher than that of annual travel insurance. Plus, all weekend trips and holidays are insured for a whole year.
Basic insurance in Switzerland covers the costs of emergencies abroad depending on where you are staying. However, repatriation is not covered:
Treatment in the EU/EFTA/UK
Medically necessary treatment in an EU/EFTA country or in the UK is covered upon presentation of the European Health Insurance Card (see back of insurance card). The conditions of the visited country apply.
Treatment outside the EU/EFTA/UKBasic insurance covers a maximum of double the amount of the costs reimbursed in Switzerland. However, for inpatient treatment, it covers at most 90 per cent of the costs in Switzerland.
Higher costs are to be expected in countries such as Africa, Latin America or India, as tourists are treated in private hospitals in these countries.
Countries such as Australia, New Zealand, Canada, America, Japan, etc. have high medical costs.
In addition, repatriation to Switzerland is not covered by basic insurance. You can also insure search and rescue costs and cancellation costs with travel insurance.
EGK-SUN supplementary insurance covers the following benefits:
- Emergency transport: CHF 100,000 per calendar year
- Emergency treatment: treatment costs in addition to basic insurance for 12 months from the date of departure
The detailed benefits can be found in the overview of benefits and in the insurance conditions (German).
Federal Office of Public Health (FOPH):
Benefits abroad:
Visa and proof of insurance:
Information on visa requirements and further information can be obtained at eda.admin.ch