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Finding the right insurance solution is sometimes not easy. Our customer advisers are therefore happy to take time for you.

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Your personal advice

Do you have questions about EGK Health Insurance, our products, want to request an offer, or schedule a consultation appointment?
You can reach us Monday to Friday from 8:00 a.m. to 12:00 p.m. and 1:30 p.m. to 5:00 p.m. You can also contact us by e-mail, contact form, or live chat.

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Your contacts

Receptionist Therese Borer

Therese Borer
Receptionist

Receptionist Michaela Bandini

Michaela Bandini
Receptionist

Receptionist Katarina Esteriore

Katarina Esteriore
Receptionist

Receptionist Claudia Hänggi

Claudia Hänggi
Receptionist

Receptionist Rosaria Theurillat

Rosaria Theurillat
Receptionist

General inquiries

Our headquarters is available for you from Monday to Friday: 08:00 – 12:00 | 13:30 – 17:00

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Contact agency

Find your responsible agency and contact us directly via email or phone.

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Write an e-mail

You can also send us your request via e-mail.

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Contact form

You can also send us your request using our contact form

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Change of address

Do you simply want to inform us of your new address?

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Report an accident

Simple and quick, report your accident online

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Make an appointment

Choose the day, time and type of advice.

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For service providers

Please have no hesitation to contact us by e-mail.

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For media professionals

Please have no hesitation to contact us by e-mail.

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What our insured customers say

Julien Suter

«I appreciate the personal and competent manner of the EGK employees»

Niolyne Bomolo

«I like EGK's support with preventive health activities.»

Moa Bomolo

«I appreciate the wide selection of natural remedies that I have access to. I also like the personalised counselling service.»

Kathrin Reber

«I like that the supplementary insurance also covers services that are not covered by the basic insurance. For me the supplementary insurance form EGK primarily means the promotion of health.»

Louis Pierraccini

«I appreciate the responsiveness of this health insurance company; the staff is lovely and very helpful! I highly recommend it!»

– Fribourg FR

Anina Wägeli

«After prenatal registration with EGK, we knew that our baby was perfectly covered from birth.»

– Nussbaumen TG

Patrik Wägeli

«With EGK, insuring your baby is easy, regardless of whether it’s flex, semi-private or private.»

– Nussbaumen TG

Corina Schick

«Top health insurer with truly personal service! If I have any questions, I can quickly reach someone who provides friendly and professional assistance – unlike the anonymous call centres of oth...

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Julia Weber

«Top health insurer with truly personal service! If I have any questions, I can quickly reach someone who provides friendly and professional assistance – unlike the anonymous call centres of oth...

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Marcel Camenzind

«I'm well insured with EGK and have only had positive experiences. The employees, who are always friendly on the phone, provide competent advice.I really like the Medgate model.»

– Morschach SZ

Gabriela Schneider

«What I like best is that EGK has been advocating for complementary medicine and its equal treatment with conventional medicine for over 30 years.
Working together as a course instructor w...

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Adrian Nussbaum

«I really appreciate the unfailingly friendly, uncomplicated and competent support provided by the mostly long-standing employees at my agency. You feel that you are taken seriously and are in g...

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Eveline Walter

«I feel really great with you.»

– Giubiasco TI

Kathrin Reber über die EGK-SUN
EGK-SUN: Das erwarten unsere Kund:innen
Moa Bomolo über EGK-SUN
Das schätzen unsere Kund:innen an der EGK

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